# Support & service desk | Red Robot

Source: https://redrobot.cz/support.html · Language: en

Support · Service desk

# We are here when you need us.

Technical support and operations for the systems we built or took over. We do not wait for a system to fail. We monitor, prevent issues and train. A ticket is never the end of the conversation, and you can always reach a human.

## How to raise a request

### Service desk

A portal for submitting and tracking requests. [Open the service desk →](https://servicedesk.redrobot.cz/)

### Email

[support@redrobot.cz](mailto:support@redrobot.cz). We will open the request for you.

### Phone

[+420 266 266 214](tel:+420266266214) for urgent situations.

### Support hours

Mon-Fri 8am-5pm

## Support levels

## Need help right now?

Call us or send an email and we will get back to you.

[Call +420 604 991 874](tel:+420604991874) [Send an email](mailto:contact@redrobot.cz)